Came in for a diagnostic for suspicious water pump noise. Received a very thorough and detailed diagnostic for the whole vehicle - a great value for the diagnostic charge. The day I dropped off they were running a little behind, but Marty the owner more than made up for that with the personal attention, prompt return of calls, and follow up details on what they found in their diagnosis and even offered advice on how I could repair the problem myself if I wanted to. Really impressed with the high level of customer service and attention from this family run business.